Clarity When It Matters Most
We help organisations establish relevant facts, understand how an incident occurred, assess whether internal policies and procedures were followed, and identify practical improvements.
Our investigations are designed to support fair organisational decision-making and continuous improvement.
What We Deliver
A structured, documented investigation process built around your organisation's needs
Adverse-Incident and Significant-Event Reviews
Structured reviews that establish how an incident occurred and what can be learned from it
Clinical Governance Investigations
Independent assessment of whether internal policies, procedures and governance arrangements were followed
Factual Medical-Record Chronologies
Clear, accurate chronologies drawn from records, setting out relevant events in order
Witness and Staff Interviews
Fairly conducted, well-documented interviews with staff and witnesses
Evidence Indexing and Document Analysis
Systematic organisation and analysis of records, documents and communications
Factual Investigation Reports
Well-structured reports with findings and practical recommendations for improved governance
How an Investigation Works
Scope and Terms
We agree the scope of the review, the questions to be answered and the reporting format with your organisation.
Evidence and Records
Records, documents and communications are gathered, indexed and analysed, and a factual chronology is prepared.
Interviews and Analysis
Staff and witnesses are interviewed fairly, and the evidence is assessed against your policies and procedures.
Reporting
You receive a factual investigation report with findings and practical recommendations for improved governance.
Our Services May Include
- Adverse-incident and significant-event reviews
- Clinical governance investigations
- Factual medical-record chronologies
- Witness and staff interviews
- Policy and procedure reviews
- Complaints-process investigations
- Evidence indexing and document analysis
- Identification of procedural and organisational failures
- Factual investigation reports
- Recommendations for improved governance, controls and record-keeping
Meridian CPL does not provide medical diagnoses, expert clinical opinions, legal advice or claims-management services. We do not assess or represent personal-injury or clinical-negligence claims for individual claimants.
Where an investigation raises questions of legal liability, breach of professional duty or litigation risk, the commissioning organisation should obtain advice from an appropriately authorised solicitor or regulated professional.